FAQ

Yes, we work with all insurance providers.

You need to contact your insurance provider and confirm whether your policy covers the damage you currently have on you vehicle. Contact your insurance provider for more information about your policy coverage.

Ease your mind, you got excited with the new car and forgot to make sure its insured! It happens to the best of us. If you already have a valid insurance coverage but you didn’t get a chance to add the new purchased  vehicle to your policy, you might still be fine. Normally you should be protected by your current policy up 14 days from the time you made the purchase. You would need to contact your insurance provider and verify these facts.

We offer tow service, we can pickup your vehicle regardless of damage or drivability conditions. Our team handles all and are experienced in hauling inoperable vehicles. Please contact our repair advisors for more information.

Our repair specialist will assess the damage and get you an estimated time of completion. Minor cosmetics related damages average 2-4 repair days. Some might take longer depends on parts’ availability and severity of the damage.

Once you inform your insurance provider about the accident and initiate the claim ; your insurance rep will collect some information and provide you with a claim number.

Every insurance policy has different deductible amounts depending on the premium coverage you currently have. We normally collect the deductible when the repair is completed before you pick up your car.

You would need to bring in the payment at your earliest so we can get the parts and materials need to compete the repair.

We accept all forms of payment, credit cards, debit cards, checks, Zelle  or Cash Apps. Note any credit or debit card payments are subject for additional 3.65% merchant processing fee.

It varies case by case and it depends on both the overall damages your vehicle has and also your deductible amount. Please contact our repair advisors for one-on-one assessment and consultation.

Not necessary, it depends first whether you were at fault or not. If you were not at fault , or encountered hit and run situation, then your repair request claim should not affect you premium. You would have to discuss that with your insurance provider and confirm these facts.

Yes. We use the latest vindicator technology that enables us to vent out the correct color variant your car has. We promise satisfactory results overall. Please contact our repair advisors for more information.

Our repair advisors will keep you on the loop with the repair and parts ordering status. We would also provide you with an approximate accurate estimate repair date.

Yes, we guarantee all repairs for a limited lifetime warranty.